In our new Exhibitor Spotlight series, we’ll be showcasing the people and stories behind the innovative designs that make hotel experiences memorable and unique. Here, we speak to Suzanne Berry, Sales Manager Contracts & Exports at Tetrad Design, a company that designs and manufactures handcrafted furniture in the heart of Lancashire and whose offering can be customised and designed for longevity and to stand the test of time.
How has your business adapted for the post-pandemic hotel and hospitality industry?
As Tetrad Design manufacture in the UK with local supply we have been able to react more quickly to customer needs and requirements post pandemic.
What can the hotel and hospitality industry learn from the global pandemic?
The most important thing that the pandemic has highlighted is that local supply chain is extremely beneficial to the industry to support the needs of UK hospitality and supports the local and national economy.
Among the big social shifts to have occurred over the last 18 months which will be the most significant driver of change over the next 3-5 years and why?
The most significant driver of change has been learning to connect and meet customers’ needs with virtual and online interaction. To keep in touch with customers through the pandemic we have undertaken virtual show room tours and promoted on social media channels.
What products will you be featuring at HIX this year and why should visitors visit your stand?
We will be exhibiting the all-new Tetrad Design collection, featuring uniquely handcrafted, timeless pieces. We are Offering the best of British design with a modern, classic style.
Is there anything new and exciting in the pipeline for Tetrad Design that you can share with HIX attendees ahead of the event?
We will be launching a brand-new website in time for HIX to showcase our product offering..
What are you most looking forward to about HIX 2021?
We are most looking forward to interacting in person and building new relationships and connections to drive opportunities for 2022 and beyond.